Microsoft 365 Account creation, licensing and provisioning

Windows Active Directory account creation, OU structure organization, and permissions

Adobe Account creation, licencing, and billing

End user VoIP system account creation and management

Meraki MDM - Tenant configuration, token certificate management, policies, deployment, and management

Apple Business Manager - Account creation, device enrollment, and Meraki & Intune integration

Microsoft Intune - Migration from Meraki to Intune, policy configuration, end user education and training, deployment, and management

ConnectWise's Screen-Connect and Automate services - Enterprise grade RMM 

Windows Remote Desktop (RDP) - Administer end user RDP permissions based on their roles to complete daily tasks 

Third Party Service 'AnyDesk' - Lightweight remote tool compatible with all OS

Evaluating current MDM cost to feature ratio

Migrating away from Meraki MDM 

Connecting Apple Business Manager tokens with Microsoft Intune

Test deployment strategy with pilot devices

Target a small number of production test devices 

Company wide deployment 

Hosting end user training sessions

Liasson between MSP & corporate companies

Vendor Management

Residential Network Engineer

Small office home office Engineer (SOHO)

Operating within a set monthly budget

RFP/Q Requests

Approval Processes

Purchasing Power

Inventory Organization (Standardized processes with trackable metrics)