Embedded Files
Active Directory administration including user accounts groups and permissions
Microsoft 365 administration including Exchange SharePoint Teams and licensing
Mobile Device Management administration including device enrollment policy enforcement and compliance
Access control system administration including Lenel and Verkada platforms
Vendor management including coordination procurement and service escalation
Software and user license management including assignment tracking and optimization
System and application deployments across enterprise environments
Security audits compliance reviews and configuration alignment
IT consulting planning and solution design aligned with business needs
End user training and technical education for systems and applications
Maintain and administer infrastructure across enterprise environments including hardware software and configurations
Troubleshoot and resolve connectivity performance and system related issues across enterprise environments
Design and implement solutions aligned with business requirements to improve reliability and scalability
Monitor performance and identify bottlenecks faults and optimization opportunities
Configure and support routing switching and core infrastructure services
Apply TCP IP DNS DHCP VLAN and subnetting fundamentals in daily operations
Windows Server Deployment and Enterprise Infrastructure Management
Active Directory, Domain Controller, and Group Policy Administration
File Sharing, Permissions Management, and Access Control
Virtualization, Docker Containers, and Application Hosting
Microsoft Server Migration, Upgrades, and Lifecycle Management
Windows Server 2012, 2016, 2019, and 2022 Administration
Backup, Disaster Recovery, and Business Continuity Solutions
Server Performance Monitoring, Maintenance, and Troubleshooting
Client Server Connectivity, Authentication, and Infrastructure Support
End User Support and Technical Assistance
Remote and On Site Troubleshooting
Incident, Service Request, and Escalation Management
ConnectWise and WorkHub Ticketing Systems
Microsoft 365, Windows, and Application Support
Root Cause Analysis and Issue Resolution
On Call and After Hours Support
Client Communication and Service Documentation
Cybersecurity Best Practices and Risk Mitigation
Microsoft 365 Security and Identity Management
Active Directory, Entra ID, and Access Control Administration
Multi Factor Authentication (MFA) and Conditional Access
Network Monitoring, Analysis, and Troubleshooting
Vulnerability Assessment Using Industry Standard Tools
Endpoint Protection, Threat Detection, and Response
Security Policy Implementation and Compliance Support
Cloud and On Premises Infrastructure Security
Technical Documentation and Knowledge Management
IT Glue and SOC 2 Compliant Documentation Systems
Process Development and Organizational Efficiency
SharePoint Administration, Collaboration, and Training
File Sharing, Access Management, and Data Governance
Network Share Design and Permission Management
Standard Operating Procedures (SOP) and Workflow Documentation
Outage Reporting, Change Management, and Incident Documentation
Technology Planning, Implementation, and User Adoption
Business Technology and Infrastructure Solutions
Managed Service Provider (MSP) Technology Stack Integration
Physical Security and Access Control Systems
Structured Cabling and Network Infrastructure
VoIP and Business Communication Systems
Cloud, On Premises, and Hybrid Technology Environments
Healthcare, Commercial, Manufacturing, and Service Industry Support
Technology Deployment, Maintenance, and Lifecycle Management
Vendor Coordination and Multi System Integration
Labs & Sandboxing
Labs & Sandboxing
Smart Home Automation
NAS Backup
Local LLM Server
PiHole
Docker
Wireguard VPN
Ubuntu Home Server
Networking equipment (Cisco, Netgear, Ubiquiti, SonicWall)
PC Construction
Repairs and Upgrades
Cabiling & termination
Wireless Access Points
Printers/Scanners
In depth individual component knowledge. Etc
Apache Software
Brackets, Notepad++, Sublime Text, Atom
PHP, HTML, Python
Ability to create unique functioning programs from program requests
Understanding structures, dictionaries, sets, functions
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